FEATURE

CUSTOMIZED EMAILS

Make the most of every interaction a guest has with your accommodation with customized, automated emails – reducing your admin and increasing your brand identity with a simple, streamlined process.

PMS
Personalised Communication
Reduced Admin
Increase Customer Engagement

BENEFITS OF CUSTOMIZED EMAILS

With customized emails, owners, managers and staff are able to add in a property’s branding and your own personal touches to make the guest experience fantastic.

Customized emails allow you to add in important guest related information such as directions to your property, instructions for their stay at your property or any payments info.

Customized emails are able to use great Magic Tags too, which will pull data automatically from the related reservation to send out the correct information to the guest.

Through every step of the booking process, you have the opportunity to optimize the emails you send to best promote your accommodation.

These emails can be setup to be sent throughout the guest’s booking journey, which frees up hours of admin time spent getting these emails out every day. Automated customer journeys, simplified.

HOW CUSTOMIZED EMAILS WORK

Set up the customized emails in your Inn Style account and personalize as you wish! There are a several options of emails that you can send out: Pending Reservation, Confirmed Reservation, Payment Request and Confirmation, Reservation Reminder and Post Stay emails etc.

By making use of customized emails, you are able to make the most of your interaction with your guests by tailoring your emails to add property-specific information, wifi codes, promotions, access codes and directions etc. 

Want to add that extra bit of brand identity? Input your own HTML code to maintain your brand throughout.

With your post-stay email, you are able to incentivize repeat guests along with collecting reviews from past guests which will increase your bookings and your revenue.

Customized emails can be used for anything. Once you’re setup, at the bottom of the main Customized Emails page, you can send yourself a test email. Just enter an email address and pick the email you want to send to check.

 

PROPERTY MANAGEMENT. SIMPLIFIED.

Inn Style’s property management system streamlines all the day-to-day running of your accommodation business, with innovative and simple-to-use products and features, leaving you to focus on growing your business.

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TURN YOUR WEBSITE INTO A BOOKING POWERHOUSE

Utilize Inn Style’s integrated booking engine on your website to take direct bookings and increase revenue instantly.

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350+ BOOKING CHANNELS

Inn Style’s channel manager displays every reservation, from all your booking channels in one place.

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MAKING THE SWITCH TO INN STYLE IS EASY.

You can sign up and use the Inn Style Property Management System today. Our onboarding specialists will import your past bookings, set up your rooms, rate types and your pictures while you grab a coffee. We’re here to support you every step of the way. 

WE'VE CREATED A COMMUNITY OF USERS WHO LOVE WORKING WITH INN STYLE.

$100m+

in booking value processed for our customers in 2025

341k

bookings processed for our customers in 2025

75%

of bookings were direct on customers website in 2025

27

countries using Inn Style connecting guests worldwide

FOR DEMO PURPOSES