We originally heard about Inn Style through a phone call from Terez. At the time, we were using a large PMS provider that had become increasingly difficult to work with. As the company grew, it became harder to get direct, timely answers to questions, and we often had to sift through long help articles just to resolve simple issues. We didn’t want to become experts in the system – we just needed clear, quick support when we needed it. That’s what led us to look for an alternative.

What really sets Inn Style apart is the personal and responsive support. The team is always polite, helpful, and quick to respond, which makes a huge difference in day-to-day operations. We also find the product manager to be knowledgeable and approachable, which gives us confidence when we need guidance. On top of that, the booking calendar is outstanding – honestly the best we’ve used in the industry, making managing reservations simple and efficient.